The amount of any under-delivery will be refunded to your payment card. Please note this can take 3 to 5 working days due to bank processing times. If you are a payment plan or Connected customer, the refund will go to your ‘Tank Account’. If you would prefer to have the money refunded to your card, you can do this from your 'My Account' area once the delivery has been confirmed by the Supplier. Please note it can take up to 3 days after the ‘On or Before’ due date for the supplier to confirm an under delivery and for the funds to be returned.
