Boilerjuice values your privacy and takes great care to protect any information you provide us with. Please read our Privacy & Cookie Policy below for details on how we use such information:
Summary
The information we derive from customers helps us to personalise and continually improve the service from BoilerJuice.
We use the information to provide quotes, process orders, deliver products and/or services, process payments; to communicate with you about orders, products, services and promotional offers; to seek your feedback on the service and to recommend products or services that might be of interest to you.
We also use this information to prevent or detect fraud or abuses of our website and to carry out technical, logistical or other functions to improve the service.
- We only ask for personal information which is required to provide the service.
- We will only use this information to satisfy the purposes for which it was collected.
- We'll tell you what information we have recorded about you.
If you would like any personal information changed or deleted, just ask.
Who we are
This website is operated by BoilerJuice Ltd. You can contact us here.
Your email address
We do not know your email address unless you give it to us. We only record your email address if you send us a message, request an online quotation for your heating requirements or by completing an online form.
If at any time you wish to stop receiving our newsletter or any other information you may have requested from us, please contact us or click the unsubscribe link at the bottom of any e-mail you receive from us.
Information we collect from you
When you visit our Web site, our Web server automatically records some general information about your visit, but does not recognise or record any individual information about you. We cannot identify you personally unless you give us personal information voluntarily. In addition to any information you submit to us, whether online or by post, for system administration and to understand your browsing actions, we may collect:
- Your server address.
- The date and time.
- The pages accessed and documents downloaded.
- The previous site visited.
- The type of browser used.
Cookies
This website uses cookies. We use cookies to give you the best possible experience, to make our website function, personalise content, analyse advertising & traffic trends.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Your consent applies to the following domains: www.boilerjuice.com
Your current state: Deny.
Your current state: Do Not Sell My Personal Information.
Your current state: Allow selection (Necessary, Preference, Statistical, Marketing).
Your current state: Allow all.
Your consent ID: H+4vOf5ELQK5BeSDN9eByUZSE/CsVymJeoPzusRVPd57HwdTtwr3gQ==Consent date: Monday, November 22, 2021, 04:01:10 PM GMT
Cookie declaration last updated on 03/12/2021 by Cookiebot:
Necessary cookies - The website cannot function properly without these cookies. They help make a website usable by enabling basic functions like page navigation and access to secure areas of the website.
| __zlcmid | Zendesk | Preserves users states across page requests. | 1 year | HTTP Cookie |
| _uk_public_session | www.boilerjuice.com | This allows the user to log in | Session | HTTP Cookie |
| _usa_public_session | www.boilerjuice.com | This allows the user to log in | Session | HTTP Cookie |
| ASP.NET_SessionId | home-e35.niceincontact.com | Preserves the visitor's session state across page requests. | Session | HTTP Cookie |
| AWSALB [x3] | api-e35.niceincontact.com
api-eu1.niceincontact.com
home-e35.niceincontact.com | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 7 days | HTTP Cookie |
| AWSALBCORS [x4] | api-e35.niceincontact.com
api-eu1.niceincontact.com
home-e35.niceincontact.com
Zendesk | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 6 days | HTTP Cookie |
| CONSENT | YouTube | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 2 years | HTTP Cookie |
| CookieConsent | Cookiebot | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| elementor | blog.boilerjuicecloud.com | Used in context with the website's WordPress theme. The cookie allows the website owner to implement or change the website's content in real-time. | Persistent | HTML Local Storage |
| JSESSIONID | New Relic | Preserves users states across page requests. | Session | HTTP Cookie |
| raygun4js-userid | home-e35.niceincontact.com | This cookie is used to detect errors on the website - this information is sent to the website's support staff in order to optimize the visitor's experience on the website. | Persistent | HTML Local Storage |
| rc::a | Google | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage |
| rc::c | Google | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage |
| SESS# | www.boilerjuice.com | Preserves users states across page requests. | Session | HTTP Cookie |
| SUPPSESSID | www.boilerjuice.com | Sets user session ID for suppliers. | Session | HTTP Cookie |
| upgradebrowsercookie | www.boilerjuice.com | Checks if users browser is old or unsupported and displays popup if needs updating. | 1 day | HTTP Cookie |
| websiteLocation | www.boilerjuice.com | Picks up which country the user is in to display correct version of the website | 1 year | HTTP Cookie |
Preference cookies - The website cannot give you the best possible personalised experience without these cookies.
They enable a website to remember the information you enter in the quote form to prevent you from having to re-enter the details in the quote form every time you return to the website.
| i18nextLng | home-e35.niceincontact.com | Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry. | Persistent | HTML Local Storage |
| zte# | Zendesk | Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. | Session | HTTP Cookie |
Statistical cookies - Help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| #,# | Google | Tracks conversions from google ads | Persistent | HTML Local Storage |
| #,#_expiresAt | Google | Sets expiry of #,# cookie | Persistent | HTML Local Storage |
| __lotl | Amazon | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 179 days | HTTP Cookie |
| _ga | Google | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie |
| _gat | Google | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie |
| _gd# | Amazon | Pending | Session | HTTP Cookie |
| _gid | Google | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
| _lo_uid | Amazon | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 2 years | HTTP Cookie |
| _lo_v | Amazon | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP Cookie |
| _lorid | Amazon | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 day | HTTP Cookie |
| _scribd_session | Scribd | Implements audio-files on the website, and determines how many and who have listened to these files. | 3 years | HTTP Cookie |
| bj_session | www.boilerjuice.com | Tracks a user's session for visits. | 1 day | HTTP Cookie |
| GDPRTestGroup | www.boilerjuice.com | Pending | 29 days | HTTP Cookie |
| lo_idleTime | Amazon | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | Persistent | HTML Local Storage |
| lo_session | Google Tag Manager | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | Persistent | HTML Local Storage |
| NetOutcome | Google Tag Manager | Redeye provides anonymised statistical information, tracking visitor site usage on behalf of boilerjuice.com | 14 years | HTTP Cookie |
| redeye | Google Tag Manager | Redeye provides anonymised statistical information, tracking visitor site usage on behalf of boilerjuice.com | 1 day | HTTP Cookie |
| split | www.boilerjuice.com | Used for presenting users with alternative experiences for user experience testing | 1 day | HTTP Cookie |
Marketing cookies - Are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| _fbp | Facebook | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | Google Tag Manager | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie |
| _uetsid | Microsoft | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | 1 day | HTML Local Storage |
| _uetsid_exp | Microsoft | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML Local Storage |
| _uetvid | Microsoft | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 1 year | HTML Local Storage |
| _uetvid_exp | Microsoft | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML Local Storage |
| ads/ga-audiences | Google | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker |
| fbssls_# | Scribd | Collects data on the visitor’s use of the comment system on the website, and what blogs/articles the visitor has read. This can be used for marketing purposes. | Session | HTML Local Storage |
| fr | Facebook | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| IDE | Google | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie |
| lo::behaviorTags | Google Tag Manager | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. | Persistent | HTML Local Storage |
| MUID | Microsoft | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP Cookie |
| pagead/landing [x2] | Google | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker |
| scribd_ubtc | Scribd | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. | 100 years | HTTP Cookie |
| test_cookie | Google | Used to check if the user's browser supports cookies. | 1 day | HTTP Cookie |
| tr | Facebook | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Session | Pixel Tracker |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 179 days | HTTP Cookie |
| YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
| yt.innertube::nextId | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
| yt.innertube::requests | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
| yt-remote-cast-available | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-app | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-name | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| icApiFacadeVip | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icAuthBasic | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icAuthUri | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icBusNo | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icCoBrand | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icPointOfContact | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icRaygunApiKey | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icResolveSourceAddr | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| icToken | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| isChatProfileCalled | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
| isPopOut | Google Tag Manager | Pending | Session | HTML Local Storage |
| sessionParameter | home-e35.niceincontact.com | Pending | Session | HTML Local Storage |
If you wish to learn more about cookies go to http://www.allaboutcookies.org.
How we use this information
Any personal details you provide us with will only be used to contact you or to satisfy the purpose for which it was collected. We use statistical information to improve the content of our website and analyse what pages people visit.
Who has access to your information?
We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities (e.g. suppliers). We take steps to ensure that these third parties put in place adequate security to protect your personal information and to ensure that your personal information is not processed other than in accordance with the terms of this Privacy Policy. We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information to others for use in mailing lists or databases.
Future Variations
If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Corrections
Upon request, we'll tell you what information we have recorded about you. If any of the information is incorrect, or you want us to remove all information about you, please contact us and we'll amend it promptly.
If you have any concerns about this Privacy Policy, please contact us here.
